Check-in online and get your Smart Ticket

WEB CHECK-IN

If you have purchased your tickets through our company’s website, you can either print them or download them and have them with you to your smartphone or tablet.

You are ready to board!

Web Check in

If you have purchased your tickets through our company’s call center or a 3rd party agent you can Check-in online up to 30 minutes prior to the ship’s scheduled departure time.

Then, you can download your Hellenic Seaways Smart Ticket to your mobile device or print it.

In 3 simple steps

Fill in your reservation’s or ticket’s number and your last name as they were registered during the booking process/ purchase.

Select the passengers’/ vehicle’s tickets from your reservation, for which you want to Check-in.

Get your Smart Ticket/ boarding pass for every selected passenger/ vehicle.
Available options:

  • Print your Smart Ticket/ boarding pass
  • Receive your Smart Ticket/ boarding pass via e-mail
  • Download your Smart Ticket/ boarding pass to your smartphone or tablet or send the tickets to your Pass Wallet/ Apple Wallet

Additional Information

If you wish, you can Web Check-in prior to your departure for your return trip as well (as long as your itinerary is within the above-mentioned time limit).

  • If you are a passenger on a multi-leg trip, you can Check-in online for each leg of your trip.
  • If you show a hard copy of your Smart Ticket/ boarding pass during the boarding process, it should be the original document printed. Photocopies or faxed tickets will not be accepted. If you can’t find a printer to print your Smart Ticket/ boarding pass, you can visit the HSW ticket office at the port and we will print it for you.

Head to the ship through the port’s gate marked on your Smart Ticket/ boarding pass, at least 30 minutes prior to the ship’s scheduled departure time, without the need of visiting a ticket office.

In case you travel with a vehicle, you should park it in the vehicles waiting area alongside the vessel at least one hour prior to the scheduled departure time.

When boarding the ship, you should present your ID or Passport or Driver’s License and your Smart Ticket/ boarding pass received after the Web Check-in procedure.

Cookies

We use cookies to ensure high quality standards. These can be categorized into cookies that are necessary to run this website and those that are used for statistical reasons, comfort settings or to display personalized content. You can decide which cookies should be allowed. However, please take into consideration that some functionalities of this website may not be available any longer based on these chosen settings. You can find more related information in our Cookies Policy.

The hsw.gr website and the Hellenic Seaways App use three (3) types of cookies:

Α) Functionality cookies (absolutely necessary)These cookies are responsible for the key functions of our website/apps. They are necessary for browsing the hsw.gr website and Hellenic Seaways App and their features allow you access to secure sections of the website for example. The information collected through these cookies is not used for advertising purposes. The provision of basic web-based services would not be possible without these cookies.

Β) Site performance cookiesSite performance cookies are used to record information with respect to how you browse on the site. This results in areas of our pages being adapted to your needs and therefore providing consistently a high-level browsing experience. Moreover, these cookies are also used to generate useful reports, enabling us to improve the performance of the site. These cookies help HELLENIC SEAWAYS to improve their digital channels. They provide information on how visitors interact with hsw.gr and Hellenic Seaways App by collecting and submitting information anonymously.

C) Targeted advertising cookiesThese cookies are used to provide content better suited to you and your interests. They can be used to send targeted advertising / offers, limiting advertising promotions or measuring the effectiveness of an advertising campaign. Thus by using these cookies, you can see targeted advertisements on our websites, depending on your interests.

Privacy Note / Provision of Consent for Newsletter

Data Controller – Data Protection Officer (DPO)

HELLENIC SEAWAYS, a company having its registered office at Piraeus, 6 Astiggos Street, Karaiskaki Square, 185 31, email: info@hsw.gr, tel: 210 4199100, informs you that for the purposes of its business, it processes the above mentioned personal data of its customers in accordance with applicable national law and the European Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation, hereinafter referred to as the "Regulation") as it is currently in force.

For any matter concerning the processing of personal data, please contact us via e-mail at mydata@attica-group.com or by post at the above postal address of HELLENIC SEAWAYS.

What personal data do we process

To become a subscriber to the HELLENIC SEAWAYS newsletter, you provide your email, as well as your name.

* Mandatory field

Why do you provide us with your email

HELLENIC SEAWAYS will use your email for sending you its newsletter, which shall include among other things HELLENIC SEAWAYS’ corporate news, information on provided services and special offers, tailored to your preferences and interests, according to the profile prepared by automated processing and in combination with your travel data.

Provision of Consent

By providing your email, you are at the same time giving your consent to receive the newsletter. You have the right to withdraw your consent at any time by clicking here, or by clicking on the link at the end of the email with which you are receiving the newsletter.

HELLENIC SEAWAYS will continue to send you the newsletter for as long as your consent has not been revoked.

Preserving/Storing your email

Your email will be stored in the electronic database maintained by HELLENIC SEAWAYS and will not be sent to any third party, will not be disclosed to other recipients, nor transmitted outside of Greece. Your email is retained for as long as your consent has not been withdrawn.

Your rights

Based on the applicable legal framework, you have the right to access, rectification, erasure, and obtain a copy (portability) of the data held by the company, as detailed in the site's privacy statement.

You also have the right to request restriction or discontinuation of processing. The simplest way is to withdraw your consent either by clicking on the link at the end of the email with by which you receive the newsletter or by contacting the company in the contact details listed above.

Right to filing a complaint

Every natural person has the right to file a complaint with the Data Protection Authority (www.dpa.gr).

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